Good morning! This is Chris Teague from the WIN Firm welcoming you to another post by our group to help you understand what goes on inside of a marketing firm's operations. Basically, you are seeing into our brains without having to use any high-tech devices. Let's get going with today's post!
Listening to the radio the other day, I heard a typical advertisement for a department store. The message I heard was: "We have what you need, so come see us while supplies last!" After hearing this ad, I immediately thought: "Really!" You mean this store knows what I need. I am very impressed, because I haven't determined everything I need just yet. Thank goodness this store is here, or I would really be lost. Like my sarcasm? Sorry, but we at the WIN Firm would not ever tell someone what they need in any sort of advertisement because we don't know what YOU need. If anything, we have a better understanding of what you don't need than what you do need. What we do know is how to communicate with you though, and make an authentic connection. I bet that connection is why our campaigns produce measurable, impacting results for our clients.
Would you like to connect with your audience only having 5 seconds to really do so even though you have crafted a 30 second script? Follow these steps we used for a client in health care. The steps below are simple, but effective and really help us get our message to listeners in 5 seconds or less so that we can reach their conscious while planting a seed in their subconscious. Brainwashing? No, we don't do that. The WIN Firm just understands that our brain needs to hear our message and that the message needs to stick.
Step 1: We developed a script that could be read in several sections and the message still remained the same. Knowing that most people retain what they hear at first based on an initial five seconds (our scientific guess), we make sure that all scripts have the message you want your audience to hear. What did we write?
Step 2: The basic script was written with a call to action to seek more information. Being as ambiguous as possible, yet perking your curiosity to discover more than we provided you, helped our client connect with you on an authentic level. How? See step 3.
Step 3: Health care is one of those fields that scares the average patient. We are already inundated with messages telling us what is and what isn't healthy from the media, so WIN used this information to reach you. Our script implanted the importance of choice, and that choice comes from being informed. What happened?
Step 4: We were able to do exactly what our client wanted, have patients call them for more information. By providing you with power of information, but leaving out the information you still sought, we made you curious. Top that curiosity off with the choice of learning more, we informed you where to discover more about the client. How was this authentic?
Step 5: We simply took out assuming we had the answers for you, and let you discover them for yourself. Empowering you with a little information and providing you with a place to seek more, we created an authentic opportunity for our client to build a relationship with you. This relationship is important because it helps alleviate your fears and allows you to connect with our client. Our client received more calls in one month than they did over the course of half of a year. It works!
Blessings,
Chris Teague
V.P. Marketing
WIN Firm
Showing posts with label creative marketing tips. Show all posts
Showing posts with label creative marketing tips. Show all posts
Wednesday, August 5, 2009
Friday, July 17, 2009
Shred YOUR Label!
What a wonderful day it is for us at the WIN Firm! We are on the brink of wrapping up a SUPER project that is really going to shape the way people think. Hello, everyone: It's Chris Teague, V.P. of the WIN Firm, bringing you another post in a series of posts designed to help YOU grow through marketing. Enjoy...and keep up with us because we are not living in the past...we embrace today and try to shape tomorrow.
Do you know right from wrong? Does knowing right from wrong stop you from doing wrong? I ask you these questions because so many companies capitalize on our confused state of mind to do what's right. Take this whole "green" trend companies are latching on to these days: isn't it getting old? Seriously, saying something is "green" is about as overused and misused as the whole Nike tagline, "Just Do It!" In fact, sales studies from Forrester research show that using "green" doesn't appeal to the average consumer. Why? Maybe, the answer is because the average consumer can't afford the more expensive "green" product. More importantly, to all of you wanting to reach consumers, doing what's right should not be expensive...should it?
Why can I go to the store and find the same "green" product at a cheaper price than your organic, eco-friendly product with the exception that the label doesn't say it is eco-friendly? In an environment fueled by TV warnings of economic meltdown, we are all more aware of our spending as consumers today. Therefore, we are actually doing the "right" thing and shopping carefully, abstaining from making unnecessary, expensive purchases. Anyways, most consumers wander if buying a "green" product is even the "right" thing to do for us.
Think about it from this perspective as well, as a marketer I see the word "green" being too close to "greed." Knowing that this play on words possibly triggers my subconscious to thinking green is bad, I can see why I am often opposed to buying products that are labeled "green," all the while thinking I am doing the "right" thing. Am I though? Would you like to see how we market a product that is eco-friendly, pocket price friendly and does more than promoting good on a label? Then, follow these steps and discover how to effectively reach us all, communicating the "right" thing to do:
Step 1: We took a product and completely ripped its label to shreds, tore the packaging up and stomped on it right in front of our client. What happened? The client was ticked off! However, knowing what kind of work we do, the client quickly realized there was a lesson to be learned. That lesson? Quit copying everyone else and be YOU. Yes, we know how to communicate a brand at WIN, which is why this process worked and works.
Step 2: After explaining the strategy of looking across consumer buying boundaries (we can explain this strategy if you would like in another post), we were able to create a more dynamic marketing model for the client's product that outsold all of its competitors almost 4-1. How can you do the same thing? Pay attention to the next step.
Step 3: While I just gave you the end result in step 2, I wanted you to see how important this step I am explaining now is for success. If you want people to do the "right" thing, then you need to explain to them the importance of doing the "right" thing. Therefore, we created a simple Thank YOU program for everyone who purchased the product. We wrote a little personalized letter that thanked them for buying a product that was made by hands helping to feed others and why this help was needed. Wow! Nobody even knew that they were helping at the point of purchase. The lesson we want you to learn here is that you can reach your consumers in a more personal way if you aren't too lazy.
Step 4: Lastly, we included in the Thank YOU program a way for consumers to keep making "right" choices by listing other products that went to help similar causes. Yes, we highlighted our competitor's efforts of caring so that the consumer really could make a conscious choice in continued "green" support if they so desired. You have already seen the results listed in step 2, so we know what we're doing. Anyways, isn't being "green" about helping? Hmmm...
Blessings,
Chris Teague
V.P. Marketing
WIN Firm
Do you know right from wrong? Does knowing right from wrong stop you from doing wrong? I ask you these questions because so many companies capitalize on our confused state of mind to do what's right. Take this whole "green" trend companies are latching on to these days: isn't it getting old? Seriously, saying something is "green" is about as overused and misused as the whole Nike tagline, "Just Do It!" In fact, sales studies from Forrester research show that using "green" doesn't appeal to the average consumer. Why? Maybe, the answer is because the average consumer can't afford the more expensive "green" product. More importantly, to all of you wanting to reach consumers, doing what's right should not be expensive...should it?
Why can I go to the store and find the same "green" product at a cheaper price than your organic, eco-friendly product with the exception that the label doesn't say it is eco-friendly? In an environment fueled by TV warnings of economic meltdown, we are all more aware of our spending as consumers today. Therefore, we are actually doing the "right" thing and shopping carefully, abstaining from making unnecessary, expensive purchases. Anyways, most consumers wander if buying a "green" product is even the "right" thing to do for us.
Think about it from this perspective as well, as a marketer I see the word "green" being too close to "greed." Knowing that this play on words possibly triggers my subconscious to thinking green is bad, I can see why I am often opposed to buying products that are labeled "green," all the while thinking I am doing the "right" thing. Am I though? Would you like to see how we market a product that is eco-friendly, pocket price friendly and does more than promoting good on a label? Then, follow these steps and discover how to effectively reach us all, communicating the "right" thing to do:
Step 1: We took a product and completely ripped its label to shreds, tore the packaging up and stomped on it right in front of our client. What happened? The client was ticked off! However, knowing what kind of work we do, the client quickly realized there was a lesson to be learned. That lesson? Quit copying everyone else and be YOU. Yes, we know how to communicate a brand at WIN, which is why this process worked and works.
Step 2: After explaining the strategy of looking across consumer buying boundaries (we can explain this strategy if you would like in another post), we were able to create a more dynamic marketing model for the client's product that outsold all of its competitors almost 4-1. How can you do the same thing? Pay attention to the next step.
Step 3: While I just gave you the end result in step 2, I wanted you to see how important this step I am explaining now is for success. If you want people to do the "right" thing, then you need to explain to them the importance of doing the "right" thing. Therefore, we created a simple Thank YOU program for everyone who purchased the product. We wrote a little personalized letter that thanked them for buying a product that was made by hands helping to feed others and why this help was needed. Wow! Nobody even knew that they were helping at the point of purchase. The lesson we want you to learn here is that you can reach your consumers in a more personal way if you aren't too lazy.
Step 4: Lastly, we included in the Thank YOU program a way for consumers to keep making "right" choices by listing other products that went to help similar causes. Yes, we highlighted our competitor's efforts of caring so that the consumer really could make a conscious choice in continued "green" support if they so desired. You have already seen the results listed in step 2, so we know what we're doing. Anyways, isn't being "green" about helping? Hmmm...
Blessings,
Chris Teague
V.P. Marketing
WIN Firm
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